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AirPods Say Connected But Sound Coming From Phone

AirPods have revolutionized the way we listen to music, providing a seamless and wireless experience. However, a common issue that users face is when their AirPods are connected to their device, but the sound comes from the phone instead. This can be frustrating and inconvenient, especially when attempting to multitask or engage in outdoor activities.

In this article, we’ll explore the possible reasons behind this issue and provide proven fixes to help you enjoy your AirPods without any interruptions. By understanding the underlying causes for this problem, you can ensure that your AirPods function optimally and deliver the high-quality sound experience that they were designed to provide.

Whether you’re a first-time AirPods user or a seasoned owner facing this issue, the following solutions will bring you closer to resolving the problem and make your listening experience seamless once again. Read on to discover helpful tips and methods to get your AirPods functioning the way they should.

Common Causes of Airpods Connectivity Issues

Bluetooth Issues

One common cause for Airpods saying they’re connected but the sound coming from the phone is related to Bluetooth issues. To make sure that Bluetooth is on, go to your device’s Settings > Bluetooth. If your AirPods are connected, ensure that they’re selected as your audio device. A buggy Bluetooth connection between the AirPods and the phone can lead to this error1. Also, resetting your device’s network settings can resolve Bluetooth connection issues2.

Software and Firmware Incompatibilities

Sometimes software and firmware incompatibilities can cause AirPods connectivity issues. Make sure both your AirPods and the device they’re connected to are running the latest software and firmware versions3. Updating your device and AirPods to the most recent versions can resolve incompatibilities resulting in sound coming from the phone instead of the AirPods.

Automatic Ear Detection Failures

AirPods are designed with automatic ear detection, which means they should pause audio playback when removed from the ears and resume when inserted again. However, AirPods may experience automatic ear detection failures, leading to sound playing from the phone instead of the AirPods3. To troubleshoot this issue, go to Settings > Bluetooth > AirPods and toggle the “Automatic Ear Detection” feature off and on again. If this doesn’t resolve the problem, you may want to try resetting the AirPods to their factory settings4.

Troubleshooting Airpods Connection

Experiencing the issue of your AirPods being connected but the sound coming from your phone can be frustrating. Here are some solutions to common problems that may arise in this situation.

Restart the Phone and Airpods Pro

The first step to troubleshoot this issue is to restart both your iPhone and your AirPods Pro. This often resolves any bug or glitch that may be causing the problem. To restart your iPhone, simply hold the power button and slide to turn off, then turn it back on. For your AirPods, simply place them in their charging case, close the lid, wait for 30 seconds, and then open the lid to reconnect them.

Toggle Bluetooth On and Off

Another simple yet effective solution is to toggle Bluetooth on and off on your iPhone. Go to Settings > Bluetooth, switch it off, and wait for about five seconds before turning it back on. This action can help re-establish a proper Bluetooth connection between your AirPods and iPhone.

Set AirPods as Default Audio Output

At times, your iPhone might default to its speakers even when your AirPods are connected. To fix this, open the Control Center and tap the symbol on the upper right corner of the audio card. From there, choose your AirPods from the list. This will set them as the default audio output which should fix the issue.

Forget AirPods and Reconnect

If the previous methods do not resolve the issue, you may try to forget your AirPods from your iPhone’s Bluetooth settings and reconnect them. To do this, go to Settings > Bluetooth, find your AirPods, tap on the “i” icon, and choose “Forget This Device.” Place your AirPods back in their charging case, open the lid, and bring them near your iPhone. A window should pop up asking you to connect; tap on it and wait for a proper connection.

By following these steps, you should be able to fix the issue where your AirPods are connected but the sound is still coming from your phone.

Additional Fixes

Disable Automatic Ear Detection

One possible solution to the problem of AirPods saying connected but sound still coming from the phone is to disable Automatic Ear Detection. This feature is designed to pause audio playback when you remove the AirPods from your ears. By disabling this, you can prevent any miscommunication between your device and the AirPods.

To do this, follow these steps:

  1. Open the Settings app on your iPhone
  2. Tap Bluetooth and then tap the “i” icon next to your AirPods
  3. Toggle off Automatic Ear Detection

Update the iPhone

An outdated iOS version could also be causing the issue. Make sure your iPhone is running the latest iOS update. To check and update your iPhone, follow these steps:

  1. Open the Settings app on your iPhone
  2. Tap General and then Software Update
  3. If there’s an update available, tap Download and Install

Reset Network Settings

Lastly, you might want to try resetting your network settings to fix any potential Bluetooth or networking issues. Keep in mind that this will erase your saved Wi-Fi networks and passwords, as well as any Bluetooth devices stored on your iPhone.

To reset your network settings, follow these steps:

  1. Open the Settings app on your iPhone
  2. Tap General, scroll down, and tap Reset
  3. Select Reset Network Settings and confirm by tapping again

By trying these additional fixes, you should be able to resolve the issue of your AirPods being connected but sound still coming from the phone.

Cleaning and Maintaining AirPods

AirPods are excellent wireless devices but sometimes functionality can be affected by dirt or debris, causing issues like sound coming from the phone even when connected. To ensure optimal performance, proper cleaning and maintenance of AirPods is essential.

First, use a soft, dry, and lint-free cloth to wipe the exterior of the AirPods gently to remove any dirt or dust particles. Avoid using any harsh chemicals or abrasive materials that might damage the protective coating of the device.

To clean the sensors, a slightly dampened Q-tip can be used to reach small areas and crevices. Gently rub the Q-tip over the sensors, being careful not to press too hard to avoid causing damage. Make sure to let the AirPods dry completely before using them again or placing them back in the charging case.

It is also important to check the charging case, as dirt and debris might accumulate inside, causing issues with charging or connectivity. Use a Q-tip or small soft brush to clean the inside of the case, focusing on the charging ports where the AirPods connect. Be cautious not to push debris further into the charging case, and avoid using compressed air that might force dirt deeper into the device.

Regular cleaning and maintenance of your AirPods can help enhance their performance and prolong their lifespan. By keeping them free of dirt and adequately taking care of the sensors, you can enjoy a seamless audio experience and avoid potential issues relating to sound and connectivity, ensuring a consistently confident, knowledgeable, neutral, and clear listening experience.

Preventing Future Connection Issues

To prevent future connection issues when using your AirPods, it’s essential to keep both the AirPods and the device they’re connected to updated. Regularly checking for software and firmware updates can help ensure smooth Bluetooth connectivity between your AirPods and compatible devices, such as Android phones or the Apple ecosystem.

Proper maintenance of the charging case is another crucial aspect. Ensure that the charging case’s battery is in good condition and regularly cleaned, as dust or debris may interfere with charging and connectivity. Additionally, utilizing genuine Apple accessories, such as charging cables, can help maintain the AirPods performance.

Volume control issues might cause the sound to come from the phone instead of the AirPods. To address this, adjust the volume slider on your connected device to ensure both audio output and volume levels are appropriate. When changing output devices, always confirm that your AirPods are the selected output device to prevent sound from coming from your phone.

Occasionally, wireless interference from other devices can disrupt the Bluetooth connectivity between your AirPods and the source device. To minimize such interference, keep your AirPods and the connected device close to each other and avoid areas with multiple active wireless devices.

In case of persistent connection problems, consider resetting your AirPods. To do this, locate the setup button on the back of the charging case and follow the steps for resetting and re-pairing with your device. Regularly troubleshooting your AirPods can help identify and fix potential issues, ensuring a seamless audio experience.

Understanding the common causes of connectivity issues and taking preventive measures can help you enjoy uninterrupted audio from your AirPods. By maintaining the hardware, updating software, and addressing bugs promptly, you can minimize connection problems in the future.

Exploring Additional AirPods Features

AirPods, being one of Apple’s revolutionary products, offer a wide range of features that make them a convenient choice for iPhone and iPad users. One of the many selling points of AirPods is their seamless Bluetooth connection with Apple devices, providing users with excellent sound quality while listening to music or making phone calls.

For instance, AirPods Pro, the advanced version of AirPods, comes with noise-canceling capabilities that elevate the listening experience. The charging case that accompanies AirPods not only keeps them safe and protected, but it also charges the AirPods, enabling users to extend their battery life for a day of use.

To make the most out of your AirPods, frequent updates from Apple improve their performance and compatibility with different apps like Spotify. Synchronizing your AirPods with your Apple ID ensures that you get the latest features for a better experience with your iPhone or iPad. If you ever encounter connectivity or sound issues, there are a few quick fixes you can try, such as resetting your AirPods or rebooting your device.

Resetting your AirPods can easily be done by placing them in their case, closing the lid, waiting 30 seconds, and reopening the lid. If you still face issues, you can also try resetting your device’s Bluetooth by toggling it off, waiting for a few seconds, and then turning it back on.

In conclusion, AirPods offer various practical features and seamless connectivity that make them a desirable accessory for Apple users. Regularly updating your devices, syncing with your Apple ID, and employing quick fixes can help you get the best experience and sound quality from your AirPods.


In conclusion, the issue of AirPods being connected but sound coming from the phone can be a frustrating experience for users. The problem is primarily related to connectivity issues between the AirPods and the device. Following a few troubleshooting steps can help resolve this issue.

Firstly, you can try to disconnect and reconnect your Bluetooth to re-establish the connection between your device and your AirPods. Also, ensure that your device automatically switches to AirPods for audio output. Access the Control Center, tap the audio card symbol, and choose your AirPods from the list.

If the problem persists, consider resetting your AirPods. Resetting will remove any potential configuration issues that may be causing the problem. To do this, open your phone’s Bluetooth settings, enable Bluetooth, and place your AirPods in their charging case with the lid open. Press and hold the button on the back of the charging case until the LED light starts flashing white. Your AirPods should then appear in your phone’s list of available Bluetooth devices, ready to be reconnected.

Despite trying these steps, if the issue remains unresolved, you may need to seek help from Apple Support. If you have AppleCare+, you can use it to get your AirPods replaced. Otherwise, you’ll have to pay the out-of-warranty fee, which is $69 in the United States.

In short, addressing the connectivity issues between your device and your AirPods should resolve the problem of sound coming from the phone. By following the suggested troubleshooting steps, you should be able to enjoy your AirPods without any interruptions. However, if these steps do not resolve the issue, be sure to reach out to Apple Support for further assistance.

Frequently Asked Questions

Why is there no sound coming from my AirPods when connected?

There could be various reasons for this issue, including Bluetooth connection problems, AirPods glitches, or automatic ear detection feature issues. It might also happen if your device is set to silent mode or the volume is too low. Make sure to check both the device and AirPods volume to resolve this issue.

How can I fix the issue of AirPods sound coming from the computer?

To fix this issue, try disconnecting your AirPods from the computer by turning off Bluetooth and then reconnecting. If that doesn’t work, you might need to reset your AirPods and reconnect them to your computer.

What should I do when AirPods say connected but aren’t?

First, ensure that your device’s Bluetooth is enabled and the AirPods are within range. If they still don’t connect, try resetting the Bluetooth and reconnecting the AirPods. You may also want to update your device’s software to ensure there are no compatibility issues.

How can I reset my AirPods to fix sound connectivity issues?

To reset your AirPods, hold the setup button on the back of the charging case for about 15 seconds until the LED light flashes amber and white. Close the case, wait for 30 seconds, and then open it again to reconnect your AirPods to your device.

Why is sound coming from another device when AirPods are connected?

This could be caused by network interference, or multiple Bluetooth devices competing for connection. To avoid this, disable Bluetooth on other devices, and ensure your device is not connected to multiple audio sources like speakers or headphones simultaneously.

How can I stop AirPods from connecting to the wrong device?

First, disconnect the AirPods from any device they shouldn’t be connected to by turning off Bluetooth. Then, reconnect them to the correct device. To avoid this issue in the future, you can try limiting the number of Bluetooth devices your AirPods can connect to and ensuring that they are only paired with devices you regularly use.


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