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Why Do My Airpods Keep Cutting Out: Common Causes and Solutions

AirPods have become a staple accessory for many people, offering convenience and impressive sound quality in a truly wireless design. However, some users may encounter problems such as sound cutting out or connection disruptions, which can be quite frustrating. There are a few possible reasons behind these issues, and understanding them can help you troubleshoot and resolve the problem more effectively.

Interference and weak Bluetooth connections are among the most common causes of AirPods cutting out. Various electronic devices, including Wi-Fi routers and other radio frequency signals, can interfere with the AirPods’ wireless connection, causing the sound to cut out or the connection to drop altogether. Additionally, factors like distance or physical obstacles between your AirPods and the paired device could weaken the Bluetooth connection, further contributing to the problem.

By identifying and addressing these potential causes, you can take necessary steps to ensure that your AirPods function optimally without sound cutting out or connection disruptions. Maintaining a strong Bluetooth connection and minimizing interference from other electronic devices may help to improve the overall performance and reliability of your AirPods.

Common Reasons for AirPods Cutting Out

Connection Issues

A common reason for AirPods cutting out is weak Bluetooth connection. The AirPods use Bluetooth to connect to your device, so a weak connection can cause interruptions in audio playback. To address this issue, ensure you are within the recommended range (about 30 feet) between your AirPods and the connected device. Additionally, consider updating the firmware on the device and resetting Bluetooth settings.


Interference from Wi-Fi networks or other radio frequency signals can also cause your AirPods to cut out. Devices such as microwaves, cordless phones, and other Bluetooth devices can contribute to this interference. To minimize this, place your connected device and AirPods away from these sources or turn them off when possible. Another option is to change the Wi-Fi channel in your router settings, as some channels may have less interference with your AirPods’ Bluetooth connection.

Low Battery

Lastly, low battery in your AirPods can result in them cutting out. When the battery level is in the 5-20% range, it can hamper the sound-playing capability of your AirPods. To avoid this issue, keep an eye on the battery level of your AirPods and charge them regularly. Most devices will display a battery percentage or notification when connected to AirPods, helping you stay aware of their remaining charge.

Troubleshooting Connection Problems

Checking Bluetooth Settings

Firstly, inspect your device’s Bluetooth settings to ensure a proper connection with your AirPods. Whether you are using an iPhone, Mac, or Android device, make sure that Bluetooth is turned on and your AirPods are connected. Additionally, for iOS devices, you can disable automatic switching and ear detection under the Bluetooth settings to minimize disconnection issues.

Reset Connection

If you are still experiencing connection problems with your AirPods, try resetting the connection between them and your phone or tablet. To do this, unpair your AirPods from your device first by going to Bluetooth settings and selecting “Forget This Device.” Then, put your AirPods back in their charging case, close the lid, and wait a few seconds. After that, take your AirPods out and reconnect them to your device via Bluetooth.

Reset Network Settings

Lastly, if all else fails, you can try resetting your device’s network settings. This will return all Bluetooth, Wi-Fi, and cellular data settings to their default values. Keep in mind that executing this action will require you to re-establish connections with other devices and networks afterward.

For iOS devices, go to Settings > General > Reset, and then select Reset Network Settings. On Android phones and tablets, navigate to Settings > System > Reset options > Reset Wi-Fi, mobile & Bluetooth. By doing this, you are eliminating potential network-related issues that might be causing the AirPods to cut out frequently.

By carefully following these suggested steps, you should be able to fix and prevent various Bluetooth connection issues relating to your AirPods.

Dealing with Interference

Interference can cause your AirPods to cut out during use. This section covers ways to deal with interference by identifying potential sources and reducing Wi-Fi and Bluetooth interference.

Identifying Potential Sources

There are numerous possible sources of interference that might affect your AirPods’ performance. Some common sources include:

  • Wi-Fi routers
  • Other Bluetooth devices
  • Wireless speakers
  • Microwave ovens
  • Wireless earbuds
  • Nearby devices

It is vital to identify the potential sources that may be causing interference with your AirPods to address them accordingly.

Reducing Wi-Fi and Bluetooth Interference

Here are some steps to reduce Wi-Fi and Bluetooth interference that might cause your AirPods to cut out:

  1. Keep distance: Place your Wi-Fi router or other Bluetooth devices at a reasonable distance from your wireless earbuds to minimize the chances of interference.
  2. Reduce Wi-Fi congestion: Experiment with different Wi-Fi channels to find one with less congestion, which might help improve the connection between your device and AirPods.
  3. Update firmware: Make sure that the firmware on your AirPods, paired devices, and Wi-Fi router is up-to-date. This can help resolve any compatibility or performance issues.
  4. Disable automatic ear detection: Try turning off automatic ear detection in your AirPods’ settings. This can sometimes help improve the connection between your device and AirPods.
  5. Restart devices: Restart both your paired device and AirPods, as this can help resolve minor connectivity issues.

By identifying possible interference sources and taking steps to reduce Wi-Fi and Bluetooth interference, you can help ensure a smoother and more consistent connection between your device and AirPods.

Checking and Handling Battery Issues

Assessing Battery Level

Sometimes when you’re deeply engaged with your music or video, you might not notice that your AirPods are running low on battery. Battery level near zero hampers the sound-playing capability, which could result in your AirPods cutting out audio. To assess your battery level, follow these steps:

  1. Make sure your AirPods are connected to your device.
  2. Check the battery widget on your iPhone, iPad, or iPod touch.
  3. If the battery level is in the 5% to 20% range, it’s time to charge your AirPods.

Troubleshooting Charging Case

The charging case plays a key role in maintaining your AirPods’ battery levels. A malfunctioning charging case could lead to low battery issues and cause your AirPods to keep cutting out. Here’s how to troubleshoot your charging case:

Check the charging port and cable:

  • Examine the charging port in the case for any debris, dust, or blockages.
  • Clean it carefully with a soft brush or lint-free cloth if needed.
  • Confirm that the charging cable is undamaged and compatible with your AirPods case.

Ensure proper contact:

  • Place your AirPods correctly in the charging case and confirm that the lid closes tightly.
  • Clean your AirPods using a soft, dry cloth to remove any dirt or debris that might be interfering with the charging process.

Test the charging case:

  • Connect the charging case to an official Apple power source.
  • Watch for the status light to indicate charging (amber for charging, green for fully charged).

In case of persistent issues, you might want to consider visiting an Apple Service & Repair center to check if there’s any hardware malfunction with your AirPods or charging case.

AirPods Models and Updates

When it comes to Apple’s line of wireless earbuds, there are currently two main models: the AirPods Pro and the AirPods Max. Each version has its own characteristics and updates, which can affect their performance. To ensure the best user experience, it’s essential to keep your AirPods’ firmware updated and be aware of possible connection issues related to Bluetooth technology.

AirPods Pro

The AirPods Pro are Apple’s true wireless earbuds with premium features like noise cancellation and a customizable fit. They have a secure connection thanks to Bluetooth technology. However, interference from Wi-Fi networks and other radio frequency signals can sometimes cause the audio to cut out or the connection to become weak.

Some common steps to maintain a strong connection include keeping the AirPods and audio source device in close proximity, avoiding physical obstacles, and troubleshooting any Bluetooth issues.

AirPods Max

Apple’s AirPods Max are over-ear Bluetooth headphones that offer high-quality sound and active noise cancellation. Although they’re designed for reliability, they can also experience connection problems due to a variety of reasons, such as interference, weak Bluetooth connections, or outdated firmware.

In cases when AirPods Max sound cuts out or gets distorted, it’s suggested to follow the same troubleshooting steps as with AirPods Pro, ensuring the Bluetooth connection is stable and interference-free.

Firmware Version

The firmware version is an essential aspect of AirPods’ performance. Apple releases firmware updates periodically to enhance the connectivity and functioning of AirPods. You can check the current firmware version of your AirPods by connecting them to an iOS device, going to Settings > Bluetooth, and clicking on the More Info button next to your AirPods’ name.

To update your AirPods’ firmware, make sure they’re connected to an iOS device with a stable Wi-Fi connection and charging in their case. The update process is automatic and may take some time to complete.

Staying up-to-date with the latest firmware versions ensures that your AirPods are running optimally, reducing the chances of experiencing connectivity issues or sound distortion. If problems persist, it’s advisable to reset your AirPods and reconnect them to your device using the Setup button.

Additional Tips for Optimal Performance

Maintaining a Clean Device

A clean device can help prevent various issues, including connectivity problems. Make sure to clean your AirPods and their charging case regularly, as dirt or debris can affect their performance. Be gentle while cleaning and avoid using abrasive materials to prevent damage. If there is moisture present in your AirPods, let them dry before using them again to prevent possible distortion or connection issues.

Avoiding Signal Blockage

Signal blockage can result in interrupted audio or disconnections. Obstructions like walls or closed doors might weaken your Bluetooth connection significantly. To maintain a stable connection, try to stay in an open area without too many obstacles between your AirPods and your primary device (PC, phone, or tablet). Also, ensure that there is minimal interference from other electronic devices and Wi-Fi networks that might disrupt your Bluetooth connection.

Managing Audio Sources

Switching between different audio sources, such as streaming audio from Spotify or using automatic switching between devices, can sometimes cause disruptions in your AirPods’ performance. As a troubleshooting step, try disconnecting from other devices and pair your AirPods exclusively with the device you intend to use. Watch the status light on the charging case to ensure a stable connection. If you experience any issues, refer to your device’s Bluetooth version and check for compatibility or updates to ensure smooth audio playback and optimal performance.


AirPods cutting out is a common issue faced by many users. One of the main factors leading to this problem is interference caused by Wi-Fi networks and other radio frequency signals. This can disrupt the Bluetooth connection between your AirPods and your device, resulting in audio interruptions. To minimize the occurrence of such issues, ensure that your device has a stable Bluetooth connection and stay away from potential sources of interference.

Another critical aspect to consider is the iOS compatibility of your device. Users have reported experiencing cutting out issues when running incompatible iOS versions. To avoid this, always keep your iOS version updated and ensure that it supports your AirPods. Moreover, diligently checking your AirPods’ battery percentage can save you from unexpected cut-outs due to low power. When the battery level drops below 20%, it’s highly advisable to charge them before continuing use.

To troubleshoot or fix your AirPods when cutting out, you can try various steps, including resetting your AirPods, reconnecting them to your device, or adjusting your device’s Bluetooth settings. Implementing these measures can significantly improve your AirPods’ performance and most of the time, successfully eliminate the cut-out issue, enhancing your overall listening experience.

Remember, taking good care of your AirPods and keeping them up-to-date with the latest software updates are essential steps in maintaining their optimal performance.

Frequently Asked Questions

How do I prevent AirPods from disconnecting?

To prevent AirPods from disconnecting, keep them within the Bluetooth range of your device, and avoid having physical obstructions between the AirPods and your device. Keep other Bluetooth devices and Wi-Fi routers away to avoid interference. Also, ensure your AirPods are charged and update your device’s operating system to the latest version if necessary.

What causes AirPods audio glitches?

AirPods audio glitches can be caused by interference from Wi-Fi networks, radio frequency signals, or other Bluetooth devices. Additionally, a weak Bluetooth connection or malfunctioning hardware could also lead to audio issues.

Why are AirPods pausing frequently?

Frequent pausing of AirPods could be due to a low battery level or malfunctions with the optical sensors that detect when they are in your ears. Ensure your AirPods are charged and clean the sensors gently with a dry, lint-free cloth to resolve the issue.

How to eliminate static noise in AirPods?

To eliminate static noise in AirPods, try resetting the Bluetooth connection by turning off Bluetooth on your device and then turning it back on. If the problem persists, reset your AirPods and reconnect them to your device.

Why does one AirPod keep cutting out?

One AirPod cutting out could be due to a weak battery, connectivity issues, or hardware damage. Try charging the AirPod and ensure it’s properly connected to your device. If the problem persists, consider resetting and reconnecting your AirPods.

How to troubleshoot AirPods cutting out in pocket?

If your AirPods cut out when in your pocket, try removing any obstructions between your AirPods and your device. Ensure the Bluetooth connection is strong by keeping the device in an open pocket or near your body. If the issue continues, reset your AirPods and reconnect them to your device.