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How To Turn WiFi On LG TV (Troubleshooting Tips!)

If you’ve unboxed your new LG smart TV and have difficulty connecting to the WiFi, you might easily feel discouraged. We wrote this guide to help you set up your LG TV as quickly as possible. So, how do you turn on WiFi on an LG TV?

To connect your LG TV to WiFi, follow these steps: Press the settings button on your remote > Select the WiFi connections options > Choose the network you want to connect to > enter the WiFi password if required. The TV should now be connected to the WiFi. 

These steps are easy enough to follow. And since we’ve all experienced internet connection problems at some time or another, we have also included some tips for troubleshooting your LG TV if it doesn’t want to connect to the WiFi for some reason.

So, these are some troubleshooting tips to connect your LG TV to the internet. 

Troubleshooting Tips For Turning On WiFi On LG TV

Before we discuss fixing WiFi connection problems, let’s first discuss the different ways you can connect your LG TV to the internet.

Using a WiFi connection is the most common. However, in some cases, you might want to use another connection method. You can connect your LG TV to the internet through one of these methods:

  • Connect the TV to the WiFi router.
  • Connect the TV to the router with an ethernet cable.
  • Use a gaming console to connect the TV to the router. 
  • Use a portable streaming device, such as a firestick, to connect the TV to the internet.

If you’re using some of the other methods for connecting to the internet, different problems may arise. However, if you are trying to turn on the WiFi on your LG TV, we have researched some common connection problems and how to fix them. 

In the unfortunate event that your LG TV is having trouble connecting to the WiFi, you can do a few things to try and fix the problem. Unfortunately, if none of these tips work, you will have to call LG technical support. 

However, before doing so, try to fix the problem yourself, as it might be a minor issue causing your LG TV not to connect to the WiFi. These are troubleshooting tips to connect your LG TV to WiFi. 

1. Restart The LG TV And WiFi Router

People get frustrated when asked if they’ve tried “turning it off and back on.” However, this is all that needs to be done for the TV and Router to sync in some cases.

Therefore, try restarting the LG TV and the WiFi router and see if that solves the problem. This tip is handy if you cannot find the WiFi you want to connect within the TVs list.

2. Move The WiFi Router Closer To The TV

If the LG TV continuously drops the WiFi connection, there may be too many things interfering with the connection. Moving the WiFi router closer to the TV may eliminate the problem, and the WiFi connection might be more stable.

Walls, electronic devices, or great distances are some things that cause an unstable WiFi connection on your LG TV. 

3. Connect The LG TV To The Router With An Ethernet Cable

If you cannot move your WiFi router closer to the LG TV, or if moving the router doesn’t solve the connection problem, you can use an ethernet cable to connect the TV to the internet. An ethernet cable eliminates the need for WiFi and generally provides a more stable internet connection than WiFi does. 

4. Ensure That None Of The Internet Cables Are Pinched

There is a manufacturing fault on some of the older LG smart-TVs, where the internet cables in the TVs are pinched. This might be what is causing your LG TV to fail to connect to the WiFi. To check if the internet cables in your TV are pinched, do the following:

  • Lay the TV down on a flat, stable surface.
  • Remove the back cover of the TV. You must unscrew the screws to do this.
  • Check if any of the flat, silver wires are pinched or bent. If they are, carefully unbend them while not pulling them out of their connection or damaging them.
  • Replace the TV’s back cover.
  • Try connecting the LG TV to the WiFi once more. 

If you noticed pinched or bent wires, but you don’t want to try and fix them yourself, you can call the LG helpline, and they should send someone to fix the problem. If there are pinched wires in the TV, that is likely causing your internet connection problems. 

5. Reset The Location On The LG TV

Sometimes the LG TVs struggle to connect to the WiFi because they have difficulty selecting your location. In this case, you can reset the location:

Go to settings > Select General Settings > Select Location > Select LG Service Country. 

Then, choose any country and select this as your LG service country. Follow the same steps and choose your home country. Follow the same steps once more, but this time select “set automatically.”Now the LG TV should be able to select your home country, and the WiFi connection problem should be fixed. 

6. LG TV’s Quick Start Might Cause Connection Problems

While not all LG TVs have a quick start function, this might be what is causing your internet connection problems. In this case, you can fix the connection problem by switching off the quick start function. Here is how to do it:

Select all settings from the menu > Select General > Select Quick Start > Turn it off. 

Then, you must restart your LG TV by switching it off and unplugging it. Next, plug it back in, turn it on, and reconnect your TV to the WiFi. 

7. Outdated Software Might Cause Connection Problems

If there are outdated Apps on the LG TV, they may cause your TV to lose internet connection. Unfortunately, to update these Apps, you need to have an internet connection. Connect your TV to the internet by using an ethernet cable. 

Then, do any updates indicated on the update tab in your settings menu. Once all the updates have been done, you can try reconnecting your TV to the internet. 

8. Reset The WiFi Password

If your LG TV detects the WiFi you want to connect to, but the WiFi password you have entered is incorrect, you may have to reset the WiFi password.

But first, make sure the password you have entered is correct, and you have used the correct uppercase and lowercase letters. Also, ensure the number lock is turned off if your password contains numbers.

If the password still shows as incorrect, you must reset it. To reset your WiFi password, phone your internet service provider and request a password rest from them. Then, when you have a new password, you can try entering it into your LG TV, and it should connect to the WiFi.

9. Factory Reset Your LG TV

If you’ve had your TV for a while, you might not want to factory reset it because this would mean you have to sign in to every App again. However, if none of the above-mentioned tips have solved your WiFi connection problems, you may have no other choice. This is how to factory reset your LG TV:

Select All Settings > Select General > Select Reset To Initial Settings.

Then, restart your LG TV by switching it off and unplugging it from the socket. Next, plug it back in and turn it on. Now you can reconnect to the WiFi and sign in to your streaming sites and other Apps. 

10. Call LG TV’s Customer Care Or Technical Support

If none of these troubleshooting tips have proven fruitful, it is time to call technical support. They might try to make you repeat some of the steps, or they may advise different procedures. However, if their instructions still don’t result in your LG TV connecting to the WiFi, you may have to return the TV for a new one.

To prepare for this unlikely event, keep the receipt of your TV and the original packaging as these will be required to return the TV. Fortunately, returning your LG TV rarely happens, and the connection issues should be resolved by following some of the troubleshooting tips above.  


LG TVs rarely have trouble connecting to WiFi. To connect your LG TV to the WiFi, select settings > select WiFi connections > choose your WiFi router, and the TV should be connected to the WiFi.

However, sometimes the TV may have trouble connecting to the WiFi. 

We discussed ten common connection problems and solutions for when your LG TV won’t connect to the WiFi.

The first solution is restarting the TV and router. The last resort is factory resetting your LG TV or phoning technical support to help you fix the problem.