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Onn TV Problems: Common Issues and Effective Solutions

Onn TVs have emerged as a popular and affordable choice for consumers looking for quality entertainment at a reasonable price. As a Walmart-exclusive brand, their wide range of television offerings has garnered significant attention. However, like any electronic device, Onn TVs can encounter various problems that may affect their performance and user experience.

Some common issues that users face with Onn TVs include problems related to sound, remote control, Wi-Fi connectivity, and screen issues, among others. It is important to have a good understanding of these problems and their potential solutions, especially for those who have recently purchased an Onn TV or are considering doing so.

In this article, we will discuss some common problems associated with Onn TVs, as well as offer troubleshooting tips to help you address these issues. Our goal is to provide clear and useful information that can help you keep your Onn TV running smoothly, ensuring you get the most out of your entertainment experience.

Common Onn TV Problems

Power Issues

One common issue with Onn TVs is power-related problems. These may involve the TV not turning on, a power button that doesn’t work, or a power outlet not providing enough voltage. To troubleshoot, check the power cord for damage, plug the TV into a different power outlet matching the voltage requirements of your Onn TV model, or try holding the power button for 60 seconds to force a reset.

Black Screen Problems

Another problem Onn TV users may encounter is the appearance of a black screen even though the TV is switched on. In order to solve this, try a hard reset by unplugging the TV for 60 seconds, pressing and holding the power button for 30 seconds, then plugging it back in. Additionally, make sure the HDMI cable connections are secure and functioning.

Picture Quality Issues

If you’re facing issues with the picture quality on your Onn TV, it’s essential to adjust the settings on your TV or connected devices. This could involve checking input sources, screen transformation settings, or updating the software of the connected devices such as streaming boxes, gaming consoles, or Blu-ray players.

Sound Issues

Occasionally, sound problems can occur on an Onn TV. This may include poor audio quality, audio sync issues, or muted sound. To solve these issues, you can start by checking the volume levels, disabling any audio enhancement settings, adjusting audio delay settings, and verifying the audio output settings match your audio system.

Connection Issues

Onn TV users often experience issues with their WiFi, Bluetooth, or HDMI connections. To resolve connectivity problems, you can use several troubleshooting techniques, such as connecting to a different WiFi network, using ethernet cables as an alternative to WiFi, checking HDMI cables for damage, and resetting Bluetooth settings on connected devices.

Remote Control Issues

Remote control issues are quite frequent among Onn TV users. These problems can involve the remote not working correctly or inconsistently responding to button presses. To fix this, try replacing the remote’s batteries, ensuring they are aligned, and checking for obstructions between the remote and the TV sensor. If the issue persists, consider purchasing a replacement remote or using a universal remote.

Remember to maintain a confident, knowledgeable, neutral, and clear tone throughout the article.

Addressing Power and Black Screen Issues

Power and black screen issues are common problems that many people encounter with their Onn TVs. Thankfully, there are several troubleshooting steps you can take to address these issues. By following the methods below, you can increase your chances of resolving power and black screen problems on your Onn TV.

One effective method to address these issues is power cycling the TV. Power cycling essentially restarts the TV and can help resolve minor software glitches. To power cycle your Onn TV, follow these steps:

  1. Turn the TV off
  2. Unplug the TV from the wall
  3. Wait at least 30 seconds
  4. Plug the TV back in
  5. Turn the TV on 1

Sometimes, the TV might still not turn on or may display a black screen even if the red light is on2. In such cases, it is helpful to try a hard reset. Performing a hard reset involves pressing and holding the power button on the TV set for around 60 seconds3. Keep in mind that you should reconnect the TV to the mains outlet while continuing to hold the power button3.

Some Onn TVs might also have a hidden reset button. If your TV has one, try pressing and holding the reset button. This will return the TV to its factory settings, which might fix any persistent issues.

Another important aspect to consider is the power source. Make sure the voltage output of the outlet matches the voltage requirements of your Onn TV model4. If necessary, try plugging the TV into another working power source4. Doing so might resolve any issues caused by voltage discrepancies or faulty power outlets.

By trying out these troubleshooting methods—power cycling, checking the red light status, performing a hard reset, utilizing the reset button, and verifying the power source—you can confidently address your Onn TV’s power and black screen issues. Remember that patience and persistence are key when troubleshooting electronic devices.

Troubleshooting Picture and Sound Problems

When you encounter picture and sound problems on your ONN TV, there are several steps you can take to diagnose and fix the issue. Let’s explore a few solutions that can resolve common problems involving image quality, HDMI cable, soundbar, audio settings, cable connection, and backlight.

First, check the image quality on your ONN TV. If you notice any distortion or abnormal colors, try adjusting the TV’s settings like brightness, contrast, and sharpness to improve the overall picture quality. If the issue persists, try resetting the TV to factory defaults to see if that resolves the problem.

Next, examine the HDMI cable connecting your devices to the ONN TV. Ensure that the cable is securely connected to both the TV and the device, and make sure there are no visible damages to the cable itself. If necessary, try using a different HDMI cable to see if that fixes the issue.

For sound problems, start by checking the soundbar if you have one connected. Ensure that it is securely connected to the TV and powered on. Troubleshoot the soundbar by trying a different audio source, adjusting the soundbar’s settings, or restarting the device.

Also, verify that your ONN TV’s audio settings are properly configured. Make sure that the TV’s speakers are enabled, and the sound output is set to the correct device or soundbar if used. If you still experience audio issues, try muting and unmuting the volume, or adjusting the balance settings on the TV.

Inspect your cable connection as well. Ensure that all the coaxial cable connections are tight and secure, both on the TV and the wall socket. If the problem persists, try connecting the cable to a different port or using a different cable to see if that resolves the issue.

Finally, if your ONN TV has a backlight setting, it’s worth checking to see if it’s the source of the problem. If your screen appears dark or dim, try increasing the backlight setting to brighten the image. Be careful not to set it too high, as it can cause strain on your TV’s components and affect its lifespan.

Remember to take a systematic approach when troubleshooting your ONN TV, as it’s often difficult to pinpoint the exact cause of the problem without exploring different solutions. By following these steps, you should be able to address most picture and sound issues, ensuring an enjoyable viewing experience.

Solving Connection Issues

To address Wi-Fi connection issues on your Onn TV, begin by ensuring that the TV is within range of the router. If the TV still fails to connect, follow these steps to reset the network settings:

  1. Press the Home button on your remote to display the home screen.
  2. Go to Settings > System > Advanced System Settings.
  3. Locate and select Reset Network Connection 1.

If after resetting the network connection the issues persist, consider a factory reset as a last resort. Note that this will erase all your personal settings and configurations:

  1. Go to Settings > System > Advanced System Settings.
  2. Select Factory Reset 1.

When experiencing problems with HDMI cables, check to see if all components are properly plugged in. Unplug and plug them back in if necessary. Ensure that the HDMI cables used are compatible with your Onn TV model, especially if you’re using 4K cables5.

Finally, if you encounter bugs or unexpected behavior in your Onn TV, check for software updates. Updated software can often resolve connection issues:

  1. Press the Home button on your remote.
  2. Go to Settings > System > System Update.
  3. Select Check Now, and your TV will search for and install any available updates1.

Overall, troubleshooting connection issues on your Onn TV involves addressing Wi-Fi connectivity, HDMI cable connections, factory resets, and software updates. Ensuring these aspects are in order will help optimize your TV’s performance.

Resolving Remote Control Problems

Experiencing issues with your Onn TV remote control can be frustrating, but don’t worry, there are several solutions you can try. A common issue is related to the remote battery. If your remote isn’t functioning or seems unresponsive, giving a simple battery replacement a try can often resolve the problem. Purchase new AA batteries and replace the old ones in your remote.

Another potential source of remote control issues could be blockages or obstacles in front of your TV. The remote sensor on Onn TVs is typically located either in the bottom left or bottom right corner of the television. Ensure that there are no objects blocking the sensor, as this can hinder the communication between your remote and your TV.

In case your remote buttons are not working properly, you may need to clean the buttons or fix the internal components of the remote control. Most remotes have electrically conductive paint on the bottom of each rubber button, which can be worn out over time. Learn how to repair your TV remote yourself if you’d like to avoid purchasing a replacement remote.

If these solutions don’t work and you are still experiencing issues with your Onn TV remote control, it might be necessary to seek out a replacement remote. Ensure that the replacement remote is compatible with your specific Onn TV model before purchasing.

By following these steps, you can confidently tackle any remote control issues that may arise with your Onn TV. Remember to always keep your remote and TV sensor clean and free from obstacles, and be sure to replace your remote batteries when needed to ensure optimal performance.

Guide for Onn TV Performance

Onn TVs are Walmart’s house brand of televisions, offering a variety of models at competitive prices. Though these TVs are budget-friendly, it is essential to consider their performance and features before purchasing.

One of the aspects to consider is the overall picture quality of Onn TVs. Typically, they come with various display settings that can be adjusted for improved picture quality, such as color, brightness, and contrast. Though the image quality may not be on par with top brands, it is still decent enough for casual viewers.

Another important factor when evaluating Onn TV performance is the sound quality. Some users have reported sound-related issues with their Onn TVs, such as low volume or feedback. Be sure to test the TV’s audio capabilities and adjust settings accordingly to achieve the desired audio output.

Apart from the picture and sound quality, Onn TVs support a range of connectivity options like HDMI, USB, and Ethernet ports, which are useful for connecting external devices such as gaming consoles, soundbars, or streaming devices. Being able to connect multiple devices at once allows for a more versatile media experience. Keep in mind that some Onn TVs may experience WiFi connectivity issues; therefore, it’s crucial to ensure your TV has a stable internet connection.

In terms of price and value, Onn TVs offer an attractive package for budget-conscious buyers. While they might not have the performance capabilities of top brands, they still provide an enjoyable television experience for day-to-day use.

Remember, while Onn TVs are an appealing option due to their competitive price point, it’s essential to weigh the pros and cons of their performance before deciding to purchase one. Evaluate picture and sound quality, check for connectivity options, and be mindful of potential WiFi issues to make an informed decision.

Software Updates and Factory Reset

Onn TVs can sometimes experience issues related to software updates, such as getting stuck during an update process or having connectivity issues afterward. To resolve these issues, it’s important to take appropriate troubleshooting steps. One common method to fix software update problems is to perform a factory reset, which will revert the TV to its original settings and potentially resolve any issues related to firmware updates.

For issues like system hang, remote control disconnect, auto language change, and Wi-Fi WPA2 connection, software updates with bug fixes can help resolve the problem. The Walmart Onn update in August 2021 is a good example. However, if you still face issues after updating, a factory reset may be necessary.

Performing a factory reset on an Onn Smart TV is typically a quick and simple solution that works most of the time. The following are the steps to perform a factory reset on an Onn TV:

  1. Turn on your Onn TV and press the “Menu” button on your remote control.
  2. Navigate to the “Settings” or “System” menu, depending on your TV model.
  3. Scroll down and select “Factory Reset” or “Restore Default Settings.”
  4. Follow the on-screen instructions to complete the reset process.

Please note that performing a factory reset will erase all of your custom settings, installed apps, saved passwords, and any other personalized preferences. It’s a good idea to note down your settings or take pictures of them before performing a factory reset, so you can reconfigure them later.

In conclusion, software updates for Onn TVs can sometimes cause issues, but performing a factory reset is a reliable way to resolve them. Remember to check for regular software updates to keep your TV running smoothly and be prepared to perform a factory reset if necessary.

Onn TV Support and Warranty

Onn TVs offer an extensive support system to help customers with any troubleshooting or warranty-related issues. Customers can access the Onn TV support website to register their products, activate warranties, and receive important updates and promotions.

One of the key benefits of registering your purchase is activating your warranty. Onn offers a one-year limited warranty for their LCD TVs based on the date of purchase. This warranty covers defects in materials and workmanship under normal use.

To obtain warranty service and troubleshooting information, customers can contact Onn’s toll-free customer service line at (844) 334-2355. It is advisable to have your model and serial number, along with the date of purchase, readily available when contacting support. Alternatively, assistance can also be found on their Zendesk support page by submitting a request.

In addition to warranty services, Onn TV’s support page provides a troubleshooting section that addresses common issues, such as customizing the home screen, HDMI CEC activation, Wi-Fi connectivity, and cable channel scanning.

With a comprehensive support system and a one-year limited warranty, Onn TV ensures that customers can effectively address and resolve any technical or warranty-related issues they may encounter.

Frequently Asked Questions

Why is my Onn TV screen going black with sound still working?

If your Onn TV screen is going black while the sound continues to play, it may be due to a problem with the backlight or loose connections. First, try turning off the TV and disconnecting the power cord for a few minutes. Plug it back in and turn it on to see if the issue persists. If the problem persists, you may need to consult a professional technician, as it could indicate a hardware issue.

How do I fix horizontal lines on Onn TV screen?

Horizontal lines on your Onn TV screen can be caused by various factors, including signal interference or a problem with the panel. Start by checking the cables connected to your TV and ensuring they are securely connected. If you are using an external device, try using a different device or cable. Resetting your picture settings could also help resolve the issue. If these steps do not work, it may be necessary to contact a professional technician for further assistance.

What should I do when my Onn TV won’t turn on?

If your Onn TV is not turning on, there could be a few possible causes. First, check the power cable to make sure it is properly connected to a working power outlet. If the cable is secure, try replacing the batteries in your remote control. If your TV still does not turn on, consider reaching out to Onn customer support or a professional technician for more help.

How can I resolve Onn Roku TV glitches?

To resolve glitches with your Onn Roku TV, try these steps: restart your TV by unplugging it from the power source for a few minutes, then plug it back in; update your TV’s firmware to the latest version; and ensure that your internet connection is stable. You can also try a factory reset if the problem persists, but keep in mind that this will erase your personal settings and preferences.

Where can I find the reset button on Onn TV?

The reset button location may vary across Onn TV models, but it is often found on the back or side panel of the TV near the HDMI or USB ports. It could be a small hole or a button labeled “Reset.” To perform a reset, unplug the TV, press and hold the reset button (you might need a paperclip or similar tool to press it), reinsert the power cable while still holding the button, and release the button after a few seconds.

What is the difference between Roku and Onn TV?

Roku is an operating system and platform that powers thousands of streaming devices, whereas Onn TV is a brand of affordable televisions. Onn Roku TVs are televisions made by Onn that feature the Roku operating system, providing an interface for accessing streaming services and apps. This means that when you purchase an Onn Roku TV, you get the benefits of the Roku ecosystem and streaming interface combined with the affordability of an Onn TV.


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