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TV Not Connecting To WiFi (Quick & Easy Fix)

If your TV is not connecting to the WiFi, what are some quick solutions to this problem?

When your TV is not connecting to your WiFi, the first quick fix would be to restart your Router and reconnect after the Router fully powers back on. Resetting your connection from the TV to the WiFi is your next best bet if the problem persists while ensuring that the password to the WiFi is correct.

While the above is the most common easy fix to the issue, there may be various other reasons your TV is not connecting to the WiFi. Fortunately, when it comes to technology, there is always a quick and easy fix to these issues as you diagnose potential culprits along the way. With that in mind, let’s look at what you’ll need to do when your TV is not connecting to WiFi.

Easy Fix For TV Not Connecting To WiFi

If you’ve recently purchased a new Smart TV or replaced an internet router, you may have difficulties configuring your device. 

Nothing is more annoying than having friends or relatives around to watch the big game, stream music from the TV, or put some series on for you or the kids, only to have the WiFi fail to connect to the TV. Fortunately, with the help of this guide, you’ll be up and running in no time. First and foremost, let’s run through some quick diagnostics.

Are All The Other Devices Able To Connect To The WiFi?

Is anything else linked to the same WiFi network operating correctly? For example, do you have Internet connectivity on your phone, iPad, or laptop? If you’re having trouble connecting to WiFi on other devices, the problem is most likely with your Router or broadband connection. 

Generally, restarting the Router refreshes the connection to your internet service provider. In addition, most routers come with little notification lights on the device, signaling any problems with connections. If you see that not all the lights are the same color (commonly green), then it is a sign that the problem lies with your internet connection, and a simple restart may suffice.

Steps To Restarting The Router

As mentioned before, it’s also conceivable that the internet is having problems, the WiFi service isn’t working correctly, or the Router’s DNS settings prevent the television from accessing the internet. As a result, we’ll completely power-cycle the Internet Router in this phase.

  1. Begin by Powering off the Internet Router.
  2. Before powering the Router back on, let it stay powered off for at least 10 minutes.
  3. Finally, please wait for the Router to load the internet settings after turning it back on. Once internet access is granted, connect the TV to the WiFi and observe if the problem remains.

Try Connecting To Another Network

You can also conduct a diagnostic by connecting to a separate network. To do this, connect to a network using your Smart TV’s network settings menu after turning on the hotspot on your phone. If the Smart TV can connect to the internet through other networks, the problem is most likely with the Router or Internet connection.

As a result, you will need to restart the Router. In addition, if the TV is correctly connected to the mobile hotspot, the internet router has likely blocked the TV’s Mac Address. As a result, you should contact your internet service provider to get the Mac Address of your television unblocked.

However, if you experience that a restart does not do the trick and has nothing to do with the Router, try the following solutions before standing in queues to reach your internet service provider.

Restarting Your Smart TV

If the TV is switched off with the remote for more than 15 minutes, the network settings might get damaged owing to a fault with Smart TVs. As a result, unusually restarting the TV in this phase will reset specific settings.

  1. Start by turning on the Smart TV as usual and leave it on for around 5 minutes.
  2. Next, instead of using the remote to turn it off, unplug the cord from the wall.
  3. Next, it is best to wait at least 20 minutes before plugging it in and turning it on.
  4. Finally, whether it prompts you for a password, type it in and see if the problem still exists.

If you’re still having difficulties after attempting all of these methods, it’s conceivable that it’s a hardware issue rather than a software one. As a result, it would be best to contact Customer Support of the Smart TV brand.

Ensure no accessories are connected to your Samsung TV before attempting to repair the WiFi (e.g., Firestick, Chromecast, Android Streaming Box, Soundbar, WiFi Extender, Blue-ray, Xbox, DVD player, etc.). Furthermore, removing any unnecessary devices from the Network is a smart idea (like a network storage device). Also, see whether connecting the TV without the surge protector fixes the problem.

Finally, check if connecting the TV to a power source in another room solves the issue (or uses a different power adapter).

Your Firmware May Need Updating

According to the TV model, brand, and area, the device’s firmware must be upgraded to the most recent version. As a result, if the firmware is not updated, you will have difficulties connecting to the internet. In addition, you will need a computer to get the necessary firmware for your device since you cannot access the internet through the TV.

  1. Depending on your TV model, you will need to access the correct site. Samsung, Sony/BRAVIA, Roku, and Vizio all have links where you may download their firmware updates. In addition, Roku hosts a majority of brand updates, including Hisense, TCL, LG, and more, to name a few.
  2. Open the required link and choose the relevant TV model from the drop-down menu.
  3. Next, it would be best to wait for the download to complete before continuing.
  4. Extract the downloaded files to a USB drive that contains no other data. It will only work with computers or laptops and a USB. It will not work with a mobile device.
  5. After extracting it to the USB, remove any extra symbols or numbers from the downloaded file name that your computer or laptop may have added.
  6. After that, connect the USB to the TV and use the remote to choose “Menu.”
  7. Depending on the model, you’ll need to navigate your TV’s settings to find the firmware update option. For Samsung Smart TVs, this is often accessible by selecting “Support” from the menu and then the “Software Upgrade” option.
  8. Next, select “By USB” from the list of update methods.
  9. If the TV prompts you to install a new update, choose “OK” and wait for the procedure to complete.
  10. Finally, connect to the WiFi and see whether the problem still exists.

You May Need To Refresh Your DNS Settings

Your television’s DNS settings may conflict with your internet router, preventing you from connecting to the internet. As a result, we’ll be resetting the internet settings in this step.

  1. First, begin by pressing the “Menu” button on the remote, then the “Settings” button.
  2. Next, select “Network” and then “Network Settings” from the drop-down menu.
  3. Select “IP Settings” from the “Start” menu.
  4. Select “DNS mode” and make sure the green checkbox for the “Manual” option is selected before pressing “OK.”
  5. After that, type “8888” and hit “OK.”
  6. Suppose the problem was with the DNS settings. In that case, you should now have internet connectivity, and you may update the television and reset previous apps and programs automatically.

Not The Router: Try Editing The TV Settings

If the problem persists and the Router is not the culprit, it might be due to an incorrect adjustment of the Smart TV’s settings (especially if it is not even connecting with your phone’s hotspot). You can try the following settings to remedy the issue, which numerous users have reported. However, keep in mind that the directions vary significantly from one user to the next.

Change The Name Of The TV

The TV’s name is often not recognized as a link to connect to some routers, mainly if it includes symbols or numbers or contains the same name as another device connected to the Router. As a result, changing the name of the TV may be the solution.

  1. Go to your TV’s settings and choose the Network tab.
  2. Select Device Name and give the TV a new name (make sure no device uses the same name on the Network).
  3. Then restart your TV to see whether the WiFi problem has been addressed.

Reset The Network Settings On The TV 

Often resetting the network settings on the TV fixes the problem for most WiFi connectivity issues. As a result, the problem may be from the TV’s software being stuck on an error; thus, resetting it may be the solution. 

  1. Go to your TV’s Settings and select General.
  2. Select Reset Network Settings from the Network menu.
  3. Then indicate that you want to reset the network settings and wait for it to finish.
  4. Now turn off the television and wait one minute.
  5. Then turn on your TV and connect it to the Network (under Network Settings) to see whether the problem has been repaired.
  6. Whether not, go to your TV’s Network Settings and see if deactivating IPV6 (you may need to go to Expert or Advanced Settings) fixes the problem.

Disable Mobile Power On Option

Smart mobile apps that act as third-party navigation or operating software may interfere with the TV’s WiFi connectivity. Turning this feature off may be the solution.

  1. Go to your TV’s Settings and select General.
  2. Now go to Expert or Advanced Settings and pick Network.
  3. Then go to Power on With Mobile and turn it off (Smart mobile apps will now fail to operate the TV).
  4. Restart your TV and see whether the WiFi problem has been fixed.

Change The Usage Mode To Home

Smart TVs bought on display are often set to a Store Demo mode and not set to Home Mode, which may be the reason behind your connectivity issues. To fix this problem, you will need to do the following:

  1. Go to your TV’s Settings and select General.
  2. Then expand Usage Mode under General.
  3. Now choose Home Mode and input the PIN, which is generally 0000.
  4. Then restart your TV and make sure the WiFi is operating correctly.

Try Disabling The AnyNet+ Feature

It is not unusual to have WiFi interference from external Bluetooth connections and other connected devices through the AnyNet+ feature. As a result, disabling this feature might be your next solution.

  1. Go to your TV’s Settings and select General.
  2. Now launch AnyNet+ by selecting External Device Manager.
  3. Next, disable it (you may lose control of some devices, such as the Soundbar) and verify that the TV’s WiFi is operational.

Change The Time Zone Of Your TV

Some Smart TVs bought online are imported from different stores worldwide. As a result, their time zone will be set to default, which may be why your TV won’t connect to the WiFi router, as it fails to correspond with the position of its new time zone.

  1. Go to your TV’s Settings and select General.
  2. Now go to System Manager and click on Time.
  3. Then open Clock and adjust your TV’s TimeZone. If the option is greyed out, the Clock may need to be changed to Auto.
  4. Restart your TV and see whether the WiFi problem has been fixed.

Maximum Allowed Connection On Your Router

Check whether your modem’s maximum number of connections has been reached; however improbable this is.

Most routers can handle up to 250 connected devices at once; however, you may have an older router that has hit its limit. As this is not often the most common problem, try disconnecting your mobile device and attempting to connect your TV to the WiFi to see if this solves the issue.

All Else Fails: Use A Ethernet Cable

If nothing seems to work, a great temporary solution would be to use an ethernet cable from your Router to your Smart TV. Furthermore, ethernet connections are frequently regarded as superior since they increase internet speed, performance, and dependability. 

Most Smart TVs feature an Ethernet port in the back for easy plug-and-play operation. Furthermore, it should function instantly after being plugged in.


No matter how “smart” your TV is, its fundamental innovative capabilities will not function without a good WiFi signal. Typically, performing a hard restart on the TV or Router is commonly the first line of defense. However, if your smart TV won’t connect or keeps losing signal, try the above solutions.